After-Sales Services

The POITTEMILL / FORPLEX After-Sales service is the last link in the chain for our customers. A specialised team of Assembly and Commissioning technicians is available to carry out maintenance, audit and up-date customer installations. The After-Sales department can offer advice on replacement stock management in order to guarantee the optimized supply of spare parts and minimize interruptions to machine operation.

The After-Sales department is qualified to assemble and repair small machines in our workshop and carry out the following tasks:

  • Preventive servicing of installations;
  • Spare parts and supply propositions;
  • Problem detection on installations;
  • Assistance with the development and optimisation of grinding processes (assisted by an Engineer);
  • Modifications and updating with latest technology (Audits, Retrofitting) even for long-serving installations;
  • Disposal of old installations.

Please do not hesitate to contact POITTEMILL - FORPLEX for further information on the services provided by our After-Sales department.